5 Swiss Hotel
Qué dicen los huéspedes
The staff was exceptional! They were extremely friendly and took very good care of me. I considered going to a larger chain because it was my first time in Kigali and I was concerned about safety and that I wouldn’t get the service I’d receive from a brand such as Marriott or Hilton. They far more than exceeded my expectations. I feel I enjoy this experience much more than I generally enjoy my experience at larger brands. The personal touch I received was so welcoming and the location was phenomenal. I could walk everywhere and be right in the midst of all the action.
Greg
enero de 2025
I loved this little hotel! It was so charming and comfortable, and the staff couldn't have been more helpful. They accommodated my weird arrival and leaving times, and did my laundry. There was heaps of choice a breakfast, including plenty of fresh fruit. I had most of my evening meals there also and although the menu was limited (it is a small hotel after all), the food was excellent. There was a fridge in the room and AC, and a nice strong shower with great big fluffy white towels. I adored watching the African sun rise above Kigali from my balcony, and watching the many different birds in the vegetation all around (and this hotel clearly has someone with a serious plant addiction on the staff!). Overall, an absolute oasis for anyone wanting to get away from the large faceless multinational hotel chains elsewhere in the city.
Fran
julio de 2024
Hotel shuttle driver (Alex) was super nice and willing to drive me to the airport very early in the morning. The AC unit in the room worked GREAT. Breakfast was free. All of the staff would super helpful, and willing to work with me on situations out of their control.
Christian
enero de 2024
The staff are the best part of the hotel, they are super helpful and friendly. I really liked the view from the room and the location is quite central within walking distance to downtown. Beds are comfortable and you are provided with bottled water daily making life easier.
Ario
mayo de 2023
Breakfast was included, which was a very nice way to start the day. The staff was also very warm, welcoming, and very helpful. Transport to and from Kigali airport was also arranged by the staff and made the stay much more convenient. The room was also very clean and comfortable.
David
marzo de 2025
beautiful garden, great location and excellent staff. make sure to get one of the rooms close to the garden.
Nora
noviembre de 2022
One of the very few locations where you can get a continental breakfast. They had at least 2 different types of cheese, baloney, honey, Nutella and jam. They also had real bread, which is unpleasently rare in Rwanda. The rooms where modern, unlike all the other 4 star hotels, which are straight from the 70s. AC worked fine, bathroom was fine. All in all a pleasent stay but for a huge sum of money (compared to other prices in Rwanda).
Rico
febrero de 2023
Great location in city center, clean hotel, wonderfully helpful and polite staff, overall a very comfortable stay! The laundry service included in the hotel room tariff is a very nice touch!
Sagar
diciembre de 2024
Serene location, proximity to city center/market(walking distance), superb Internet connection, very friendly and welcoming staff.
Tejumade
agosto de 2022
Very friendly staff and.a nice location very quite and 5 minutes walk until CBD.. The restaurant is downstairs in a very nice and green garden. Room was very clean, but a little outdated. WIFI was ok, even not the fastest.
Killinger
julio de 2024
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